In order to avoid disappointment, please book your appointment in advance. Due to unusually high call volume, we are currently booking out 3 weeks in advance. Thank you for your patience during these unprecedented times.

Click the link below to view our current hours of operation and policies we've instituted to keep us all safe and healthy!





At Palatine Family Pet Care our mission is to provide high quality and compassionate veterinary care in a relaxed and friendly environment. We are a full service veterinary hospital providing exceptional medical care to families in the northwest suburbs of Chicago. 

Dr. Janine Williams opened Palatine Family Pet Care in December 2010 as a solo practitioner. Our main focus is happy families and healthy pets, achieved through stress-free & personalized visits. Feel free to browse our site, or check out our page on Facebook. If you have any questions or would like any additional information please use one of the convenient methods to communicate with us.


1100 W Northwest Hwy

Palatine, IL 60067

(847) 496-5387

Fax: (847) 496-7618


Monday 8 am - 6 pm

Tuesday 8 am - 1 pm

Wednesday 8 am - 6 pm

Friday 8 am - 6 pm

Saturday 8 am - Noon
By appointment only!

No appointments taken between
12 pm-2 pm

We are closed Thursdays, Sundays & Saturday, June 26th

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We accept Care Credit!

Deanna K.

I love this place. Everyone is friendly, and Dr Willams is truly the best. She takes great care of all of my pets. She is through and does an amazing job. The staff makes you feel like family. I tell everyone I know to come here. Top notch. I trust them all there with all my fur babies. Thank you for being so great!!

John C.

Outstanding animal care. Very reasonable charges. They go out of their way to maximize value of service to your pet while keeping the costs down. Very understanding staff. Highly skilled and professional.

Dog's Portrait

Jordyn E.

My fiancé and I just started going here and love all the people here. They are super friendly, personable, and are awesome with our two dogs. I highly recommend them if you are looking for a new vet!